Terms & Conditions
Last Updated: August 14, 2025
Welcome to the official website of Carmen Elena (“Carmen,” “we,” “our,” or “us”). By accessing, browsing, or using this website, purchasing services or products, or engaging with Carmen in any capacity, you (“you,” “client,” or “user”) agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.
1. Eligibility
1.1 You must be 18 years of age or older to purchase or participate in any service, session, or program.
1.2 By using this website and/or purchasing services, you confirm that you meet the eligibility requirements.
2. Nature of Services
2.1 Carmen offers spiritual, intuitive, and energy-based services for personal, spiritual, and educational purposes only.
2.2 Carmen is not a licensed medical doctor, psychologist, psychiatrist, or other licensed health care professional.
2.3 Nothing provided—verbally, in writing, or in recorded form—should be construed as medical advice, mental health advice, or a substitute for professional care.
2.4 Always seek advice from a licensed medical or mental health professional for any health-related concerns.
3. Client Responsibility
3.1 You participate voluntarily and accept full responsibility for your choices, actions, and results.
3.2 You understand that all outcomes are unique to each individual and that Carmen makes no guarantees regarding results.
3.3 You agree to release Carmen from any liability for decisions or actions you take before, during, or after services.
4. Payments & Refunds
4.1 All prices are listed in USD and must be paid in full prior to receiving any service or product.
4.2 Unless otherwise stated in writing, all sales are final and non-refundable.
4.3 In the rare case of Carmen rescheduling or canceling a session, you may receive a full refund or credit toward a future service.
5. Cancellations & Rescheduling
5.1 Clients must provide at least [Insert Timeframe, e.g., 24 or 48 hours] notice to cancel or reschedule a session.
5.2 Failure to provide adequate notice may result in forfeiture of the session without refund.
6. Intellectual Property
6.1 All website content, including but not limited to text, images, audio, video, and logos, is the property of Carmen Elena and is protected under copyright law.
6.2 You may not reproduce, distribute, modify, or create derivative works without Carmen’s prior written consent.
7. Privacy & Confidentiality
7.1 Any personal information you share is treated as confidential and will not be disclosed without your consent, except as required by law.
7.2 Please review our Privacy Policy for more details on data collection and usage.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, Carmen shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the website or participation in services.
8.2 By using this website or services, you agree to indemnify and hold harmless Carmen from any claims, liabilities, or damages.
9. Governing Law
9.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of law principles.
9.2 Any disputes shall be resolved exclusively in the courts located in Essex County, Massachusetts.
10. Changes to Terms
10.1 Carmen reserves the right to update these Terms & Conditions at any time without prior notice.
10.2 Continued use of this website or services after changes constitutes your acceptance of the revised terms.
Contact
If you have any questions about these Terms & Conditions, please contact:
soulgoddesshealing@gmail.com